Frequently Asked Questions
Do you offer flower delivery across Brisbane?
Yes. Indigo Flowers & Gifts provides flower delivery Brisbane customers can order directly from our local floral studio, with delivery available across Runcorn, South Brisbane, Greenslopes, Calamvale, Eight Mile Plains and surrounding suburbs.
We create fresh, handcrafted bouquets and flower arrangements for birthdays, anniversaries, sympathy, thank-you gifts and everyday occasions.
Browse our Flower Delivery Brisbane collection to view flowers available for delivery across Brisbane.
Do you offer same-day flower delivery in Brisbane?
Yes. We offer same-day flower delivery Brisbane-wide for eligible designs when orders are placed before 11am.
Our same-day range includes selected bouquets and arrangements that can be created and delivered on the day. Some Botanical Journey designs require pre-order by the day before due to seasonal flower availability.
You can browse our Same-Day Flower Delivery Brisbane collection to see designs currently available for same-day delivery.
What is your flower substitution policy?
Flowers are a seasonal product, and availability can vary. While we cannot always guarantee the exact flowers pictured (including in our Botanical Journeys range), we always ensure the same colour palette, quality, and overall style of your chosen design. This way, your arrangement maintains its intended look and meaning.
Can I order funeral or sympathy flowers online?
Yes. You can browse and order selected funeral flowers Brisbane customers can choose directly through our website, including wreaths, sympathy flowers and floral tributes.
For more personalised funeral arrangements or if you’re unsure which tribute is most appropriate, please contact us directly and we’ll help you choose something suitable with care and sensitivity.
Browse our Funeral Flowers Brisbane collection to view available wreaths and floral tributes.
Can I order birthday flowers for delivery in Brisbane?
Yes. We offer a range of fresh birthday flowers Brisbane customers can order online, including bright bouquets, lilies, gerberas, roses, native flowers and seasonal arrangements.
Same-day delivery is available on eligible birthday flower orders placed before 11am.
Browse our Birthday Flowers Brisbane collection to choose a birthday bouquet or arrangement.
Do you offer pickup?
Yes. Pickup is available, but all pickup orders must be placed by phone in advance, with an arranged pickup time confirmed. This ensures your flowers are ready and prepared when you arrive.
Do you create custom or bespoke arrangements?
Absolutely. Every bouquet is made with a personal touch, and we are happy to design arrangements that reflect your unique needs, style, or message.
Do you offer corporate floral subscriptions?
Yes. We provide corporate flower subscriptions for offices, retail spaces, and businesses across Brisbane. Fresh flowers are delivered on a regular basis to brighten your space and leave a lasting impression.
What payment methods do you accept?
We accept all major credit and debit cards, along with secure online payment options at checkout.
Do you offer add-ons with your flowers?
Yes. To make your gift even more special, we offer add-ons such as candles, chocolates, and plush keepsakes. These can be selected when placing your order online.
How do I care for my flowers once they arrive ?
Trim the stems on an angle, place them in fresh water with the flower food provided, and keep them away from direct sunlight or heat sources. With the right care, your flowers will last longer and continue to look beautiful.